The HELP team did a quality install and is always available to answer my questions or resolve issues with my system.
As usual, service was friendly, helpful, and a pleasure to deal with. I just wish that the parts used and installed were readily available for customers to instal. A dead batery in a magnet on a window shold be something at least many of us could do on our own.
the appointment was kept on time, everything was done well.
Always there to answer questions or help troubleshoot.
Easy install, relatively affordable. Too early to see how everything is working but overall satisfied. The people at Help, Inc are professional and make themselves available to you.
Technician was polite and professional explaining the issue and work-around to avoid future problems.
Craig was first class as usual!
Always takes care of our problems
If you want to have the best service and work with professionals you definitely want to contact HELP. Working with Matt Pion, Todd, and James Spence was a great experience. Everything they promised they delivered and they stand by their product and service. They are the "BEST OF THE BEST". I wouldn't have changed a thing.
The guys at H.E.L.P. know their stuff! Upgrades and installations for the solutions I purchased were done with utmost professionalism and skill. Jim Spence provided excellent knowledge transfer on how to use the solutions and made sure I was comfortable with how everything was installed as well as how to operate and manage it. That type of stuff doesn't always happen with contractors. I would highly recommend these guys if you want it done right. Great overall experience!
HELP's onsite service was AWESONE as always!! True professionals! Thank you,
Excellent service. On time, knowledgeable professionals. We have recommended HELP to others and would do so again.
I have used HELP since 1999, 17 years now. I have used them to install and maintain: security systems, camera systems, audio and video systems. There have been dramatic changes in technology during this period and they have been able to maintain pace with the changes and necessary skill sets. These installations and upgrades have been made in three homes ranging in size from 9600 to 14,000 square feet. I feel confident recommending the company and team members to anyone considering any of these system installations or upgrades.
We have been using HELP, Inc for years now (since 2010) and I have had no issues. We have had 2 alarm pad installations and both installers were great and very helpful. The staff that I've dealt with has been great.
Work was done well and in a timely manner. Technician was knowledgeable, courteous and personable.